Open & click tracking

Control engagement tracking per send, template, or category.

With tracking on, we inject a 1×1 open pixel and rewrite links so opens and clicks land in the email's event timeline and feed the engagement rates on your dashboard.

How the default is resolved

Tracking is resolved per send in a clear order, most specific first:

  1. An explicit tracking flag on the request wins.
  2. Otherwise the referenced template's default applies.
  3. Otherwise the category default applies.

Sending a receipt or password reset?

Set tracking to false to deliver a clean, untracked transactional message. Many providers and recipients prefer no pixel on sensitive mail.