Contacts are individual recipients: an email address plus optional name and custom fields you define. Each contact has a marketing subscription state — subscribed contacts are mailable; unsubscribed or suppressed contacts are skipped automatically and never receive campaign mail.

Importing

Import contacts in bulk from CSV. The import is per-row resilient: valid rows are created even if others fail. You get a summary of imported, skipped, and rejected rows, so one bad line never sinks the file.

Deleting a contact

Deleting a contact removes them from every segment. If segments are targeted by an active campaign, the confirmation shows the impact.

Contacts are the first link in the core flow: group them into Segments, then send to a segment from a Campaign.